| Safety/Inspection Notice | ||||||||||
| For Owners of Coleman®, Coleman® Evcon, and Red T Gas Furnaces | ||||||||||
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| The heat exchangers of some Coleman®, Coleman® Evcon, and Red T gas furnaces have been found to overheat in certain circumstances, which can lead to a failure of the heat exchanger and the furnace. | ||||||||||
| What You Should Know | ||||||||||
| Is This Condition Dangerous? | ||||||||||
| It’s never good for the internal components of a furnace—or any appliance or electrical device—to run hotter than the temperatures they were designed to handle. | ||||||||||
| The problem has been traced to differences in installation, application factors and variations in components. | ||||||||||
| These situations, if left unresolved, can lead to significant property damage, personal injury or death. | ||||||||||
| You should have your furnace inspected if it is one of the models listed below. | ||||||||||
| How Do I Know If My Furnace Is Affected? | ||||||||||
| The Coleman®, Coleman® Evcon, and Red T furnaces are used in manufactured housing. On these furnaces the name plate is found mounted on the left inside surface behind the lower panel. The furnaces are a silver color with white access panels. (see photos below) | ||||||||||
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These units were manufactured between 1995 and 2000 and used only in manufactured housing. | ||||||||||
| My Furnace Is Affected, What Should I Do? | ||||||||||
| Call a participating Coleman® Authorized Service Center in your area for a FREE inspection of your furnace. Use the locator tool featured on the upper right corner of this page. A qualified technician will give your furnace a thorough inspection and will install an upgrade kit, or new heat exchanger and adjust your furnace free of charge. | ||||||||||
| Do I Need a New Furnace? | ||||||||||
| No. The upgrade is simple and easy to make. Once it is complete, you will have a furnace that runs within design limits. | ||||||||||
| Will This Void My Warranty? | ||||||||||
| No. Any warranty on your furnace is still valid. | ||||||||||
| Who can I contact if I have more questions? | ||||||||||
| Contact the Program Support Center at (888) 665-4640. | ||||||||||
| Click here for more information regarding effectively maintaining your furnace after this upgrade. | ||||||||||
How Do I Find a Coleman®
Authorized Service Center
to Inspect My Furnace?
To find a service center in your area that will inspect your furnace, enter your ZIP code in this box and then click the Find key located adjacent to the Zip Code Box. If you live in Canada, enter your City name in the appropriate box and click the Find key located adjacent to the City Box.
Information For Dealers
How Do I obtain a copy of the installation instructions for either the upgrade kit or replacement heat exchanger?
To download a copy of the installation instructions for the 37323712001 Field Upgrade Kit, click on the Field Upgrade Kit link below.
Field Upgrade Kit
To download a copy of the installation instructions for the 37323713001 Replacement Heat Exchanger, click on the Replacement Heat Exchanger link below.
Replacement Heat Exchanger
How Do I file a claim?
Downloading the DGAT Claim Form onto your computer:
1. Right click the file below and select "Save As" or "Save Target As".
2. Select the location in which you would like to save it.
3. Click Save.
* Please Note - The file will not work correctly if you simply "left click" it. Most internet browsers will try to open the file within the browser, thus terminating the functionality and feature of the form.
Claim Form